Technology and Work in Services: Vulnerable Workers under Automation and Digitalisation Tots_Gift_Guide and Taste of Home 201

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Technology and Work in Services: Vulnerable Workers under Automation and Digitalisation Tots_Gift_Guide and Taste of Home 201Automation in industrial sectors is already a well developed topic in management, economics, and sociology literature. By contrast, this short contributed volume sheds new lights on the process of automation in the service sector, by means of a workplace case study approach. It investigates three essential sectors largely populated by a vulnerable workforce composition, namely logistics, cleaning and healthcare, and assesses the extent to which