RPL Kit-AURACA103 Build customer relations in an automotive workplace Class Activity Book pastries and breads Group C

pastries and breads Group C SITHPAT006 Produce desserts Group C SITXFSA002 Participate in safe food handling practices Group C SITHFAB002 Provide responsible service of alcohol Group C SITHIND002 Source and use information on the hospitality industry Group C SITXWHS001 Participate in safe work practices OTP SITXINV002 Maintain the quality of perishable items Additional electives SITHIND001 Use hygienic practices for hospitality service SITHKOP005 Coordinate cooking operations BSBRES401 Analyse and present research information BSBFIA401 Prepare financial reports SITHFAB005 Prepare and serve espresso coffee SITXHRM002 Roster staff HLTAID003 Provide first aid (Hospitality) * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

set up and test computing devices UEECS0022 Install and configure a client computer operating system and software UEECS0029 Set up and configure basic local area network (LAN) UEECS0032 Support computer hardware and software for engineering applications UEECS0033 Use engineering applications software on personal computers UEERE0015 Implement and monitor energy sector environmental and sustainable policies and procedures Elective units BSBOPS203 Deliver a service to customers ICTICT214 Operate application software packages UEECD0011 Comply with scheduled and preventative maintenance program processes UEECD0035 Provide basic instruction in the use of electrotechnology apparatus UEECO0002 Maintain documentation UEEAS0001 Assemble electronic components UEECD0020 Fix and secure electrotechnology equipment UEECD0021 Identify and select components

Units of competency AHCBAC408 Manage agricultural crop production AHCORG403 Manage organic soil improvement AHCBAC509 Plan and manage long-term weed

Units of competency ICTNWK529 Install and manage complex ICT networks ICTNWK546 Manage network security ICTNWK538 Install and maintain valid authentication processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

RPL Kit-AURACA103 Build customer relations in an automotive workplace Class Activity Book pastries and breads Group COur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information