Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
Units of competency HLTARO009 Select and advise on aromatic therapies HLTARO008 Prepare and dispense aromatic formulations CHCPOL003 Research and apply evidence to practice * We can develop additional elective units that are not listed on request (Please contact us for further information)
clean and handle optical fibre cable and connectors * We can develop additional elective units that are not listed on request (Please contact us for further information)
BSBINS501 Implement information and knowledge management systems BSBOPS505 Manage organisational customer service MEM30032A Produce basic engineering drawings MEM30033A* Use computer-aided design (CAD) to create and display 3-D models RIICWD501E Prepare detailed design of foundations RIICWD505E Prepare detailed design of landscaping RIICWD507D Prepare detailed geotechnical design RIICWD508E Prepare detailed design of rural roads RIICWD509E Prepare detailed design of urban roads MEM23007A* Apply calculus to engineering tasks MEM30005A* Calculate force systems within simple beam structures MEM30006A* Calculate stresses in simple structures MEM30012A Apply mathematical techniques in a manufacturing engineering or related environment RIICRC404E Inspect and report on pavement condition RIILAT402E Provide leadership in the supervision of diverse work teams RIIMPO402D Apply the principles of earthworks construction BSBPEF501 Manage personal and professional development BSBPMG531 Manage project time BSBPMG532 Manage project quality BSBPMG536 Manage project risk * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency ICTSAS211 Develop solutions for basic ICT malfunctions and problems ICTICT219 Interact and resolve queries with ICT clients ICTSAS213 Maintain the integrity of ICT systems ICTSAS210 Update and maintain hardware
LLND Kit-AVI59922 Diploma of Aviation (Chief Remote Pilot) SCORM Core units BSBCUE203 Conduct customerEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational