Learner Guide-VU23839 Evaluate pathway options and create a learning plan and portfolio DEF aggressive or abusive customers SIRXECM002

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIIBEF402D Supervise on-site operations RIIGOV401D Apply

Units of competency ICTCBL329 Install underground cable for communications applications ICTCBL334 Install underground enclosures and conduit * We can develop additional elective units that are not listed on request (Please contact us for further information)

measure and calculate with routine metric measurements for work FSKNUM016 Interpret

Core units VU23500 Plan language learning with support Speaking and Listening (1) VU23501 Participate in short simple exchanges Reading and Writing (1) VU23503 Read and write short simple messages and forms Language Skills (2) VU23502 Give and respond to short

Learner Guide-VU23839 Evaluate pathway options and create a learning plan and portfolio DEF aggressive or abusive customers SIRXECM002Our learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce