ERF Checklist-HLTENN044 Implement and monitor care for a person with chronic health conditions 22477VIC Units of competency SITXCCS007 Enhance

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

facilitate and review all aspects of case management CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 Work legally and ethically CHCPRP003 Reflect on and improve own professional practice Elective units CHCMHS001 Work with people with mental health issues CHCCCS017 Provide Loss and Grief Support CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCCCS014 Provide Brief Interventions * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBHRM528 Coordinate remuneration and employee benefits BSBHRM527 Coordinate human resource functions and processes BSBHRM526 Manage payroll BSBHRM522 Manage employee and industrial relations BSBHRM525 Manage recruitment and onboarding If you require RPL Kits with comprehensive benchmarking

Core units BSBMKG507 Interpret market trends and developments BSBMKG522 Plan measurement of marketing effectiveness BSBMKG523 Design and develop an integrated marketing communication plan Elective units BSBADV509 Create mass print media advertisements BSBMKG514 Implement and monitor marketing activities BSBMKG515 Conduct a marketing audit BSBPMG522 Undertake project work BSBADM502 Manage meetings BSBADV507 Develop a media plan BSBWRT501 Write persuasive copy BSBMKG506 Plan market research BSBMKG510 Plan e-marketing communications Additional electives BSBFIM501 Manage budgets and financial plans BSBLDR502 Lead and manage effective workplace relationships If you require RPL Kits with comprehensive benchmarking

Elective units MSS407003 Analyse process changes MSS407008 Capture learning from daily activities in an organisation MSS407010 Improve visual management in the workplace MSS407011 Manage benchmarking studies If you require RPL Kits with comprehensive benchmarking

ERF Checklist-HLTENN044 Implement and monitor care for a person with chronic health conditions 22477VIC Units of competency SITXCCS007 EnhancePlease contact us for more information!