Learner Resources-SITHCCC007 Prepare stocks, sauces and soups MEM development and wellbeing CHCECE043 Nurture

development and wellbeing CHCECE043 Nurture creativity in children CHCECE044 Facilitate compliance in an education and care service CHCECE045 Foster positive and respectful interactions and behaviour in children CHCECE046 Implement strategies for the inclusion of all children CHCECE047 Analyse information to inform learning CHCECE048 Plan and implement children’s education and care curriculum CHCECE049 Embed environmental responsibility in service operations CHCECE050 Work in partnership with children’s families CHCPRP003 Reflect on and improve own professional practice Elective Units BSBPEF502 Develop and use emotional intelligence CHCPOL002 Develop and implement policy CHCMGT003 Lead the work team * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Core units FNSINC301 Work effectively in the financial services industry Elective units BSBCMM301 Process customer complaints BSBINS307 Retrieve information from records BSBINS309 Maintain business records FNSACM311 Process and manage payments FNSACM312 Reconcile financial transactions FNSACM313 Process authorised payments FNSACM411 Authorise valid expense payments FNSCRD302 Monitor and control accounts receivable FNSCRD311 Process applications for credit FNSACC311 Process financial transactions and extract interim reports FNSACC313 Perform financial calculations * We can develop additional elective units that are not listed on request (Please contact us for further information)

operate and maintain planing and finishing machines MSFFM3016 Set up

BSBSMB406 Manage small business finances

Learner Resources-SITHCCC007 Prepare stocks, sauces and soups MEM development and wellbeing CHCECE043 NurtureOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all