Learning and Assessment Kit-BSBSS00127 Contact Centre Team Manager Skill Set SIS locate and protect underground services

locate and protect underground services RIICCM203D Read and interpret plans and job specifications RIICCM205E Carry out manual excavation RIICCM207D Spread and compact materials manually RIICOM201D Communicate in the workplace RIISAM203D Use hand and power tools RIISAM204D Operate small plant and equipment RIIWHS201D Work safely and follow WHS policies and procedures Elective units RIICCM206D Support plant operations RIICCM208D Carry out basic levelling RIISAM201D Handle resources and infrastructure materials and safely dispose of nontoxic materials RIIWMG203D Drain and dewater civil construction site RIICCM211D Erect and dismantle temporary fencing and gates RIICRC307D Conduct road pavement construction * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units TAEASS311 Contribute to assessment TAEDEL311 Provide work skill instruction TLIF0025 Follow work health and safety procedures TLIG2007 Work in a socially diverse environment TLII0005 Apply customer service skills Elective Units TLIC0035 Apply low risk motorcycle riding behaviours TLIM0013 Conduct motorcycle rider training TLIM0020 Develop low risk motorcycle riding behaviours in others BSBINS309 Maintain business records * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTBWN308 Work safely on live optical fibre installations ICTTEN310 Remove and replace electronic circuit boards in carrier equipment ICTWHS204 Follow work health and safety and environmental policy and procedures ICTCBL322 Install

Core units AHCBUS407 Cost a project AHCLSC404 Supervise landscape project works Electives AHCWHS401 Maintain work health and safety processes CPCCBC4002 Manage work health and safety in the building and construction workplace AHCBUS408 Operate within a budget framework AHCBUS410 Report on project AHCMOM402 Supervise maintenance of property

Learner Guide The learner guide meets training package criteria and is developed in a logical order

Learning and Assessment Kit-BSBSS00127 Contact Centre Team Manager Skill Set SIS locate and protect underground servicesOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to