Assessment Kit-BSBCUS401 Coordinate implementation of customer service strategies EAL Units of competency RIIBEF402D Supervise

Units of competency RIIBEF402D Supervise on-site operations RIIGOV401D Apply

literacy and numeracy practices Electives TAELED804 Review enterprise e-learning systems and solutions implementation BSBINN801 Lead innovative thinking and practice BSBLDR803 Develop and cultivate collaborative partnerships and relationships TAELLN813 Formulate workplace strategy for adult language

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective units ICTICT445 Connect and configure devices and hardware components ICTSAS436 Evaluate ICT system status ICTSAS438 Implement maintenance procedures ICTSAS441 Support ICT system software ICTSAS442 Provide first-level remote help desk support ICTSAS443 Support operating system users and troubleshoot applications ICTWEB434 Transfer content to websites Group G ICTNWK420 Install and configure virtual machines Group D ICTNWK421 Install

Units of competency TAEDEL404 Mentor in the workplace TAEDEL301 Provide work skill instruction * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AVIE0005 Complete a Notice to Airmen (NOTAM) AVIF0020 Manage human factors and situational awareness in an aviation operational environment AVIF0028 Manage aviation risk AVIG0004 Apply regulatory obligations AVIG0005 Conduct aviation on-the-job training AVIH0007 Operate remote pilot aircraft systems under night visual line of sight (NVLOS) AVIN0006 Manage RPAS assets AVIP0001 Manage RPAS applications

Assessment Kit-BSBCUS401 Coordinate implementation of customer service strategies EAL Units of competency RIIBEF402D SuperviseOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of