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Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)
Our self-study guide supports your learners in understanding the underpinning knowledge of the training package
diseases and disorders Group A AHCSOL203 Assist with soil or growing media sampling and testing Group A RIISAM203E Use hand and power tools Group A TLID0020 Shift materials safely using manual handling methods Group A AHCPCM204 Recognise plants Group B RIIWHS202E Enter and work in confined spaces Group B RIIWHS204E Work safely at heights Group B AHCBIO204 Follow site biosecurity procedures Group A * We can develop additional elective units that are not listed on request (Please contact us for further information)
store and maintain stock SITHFAB022 Clean and tidy bar areas SITHKOP009 Clean kitchen premises and equipment SITHFAB025 Prepare and serve espresso coffee SITXINV007 Purchase goods BSBCRT201 Develop and apply thinking and problem solving skills BSBSUS211 Participate in sustainable work practices SITXFIN009 Manage finances within a budget * We can develop additional elective units that are not listed on request (Please contact us for further information)
Trainer Assessment Pack (Marking Guide)
Assessment Kit-SIRSS00021 Develop an online presence for customer engagement Skill Set Ready for sale Units of competency SITXCCS007 EnhanceOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of
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