Unit Knowledge Guide-SITXCCS009 Provide customer information and assistance PMA Units of competency PSPPCM004 Plan

Units of competency PSPPCM004 Plan procurement PSPPCM006 Select providers and develop contracts PSPPCM007 Manage contracts PSPLEG002 Encourage compliance with legislation in the public sector If you require RPL Kits with comprehensive benchmarking

codes and practices in the workplace CPCPMS3041 Install domestic solid fuel burning appliances CPCPMS3037 Install and commission a single head split system air conditioning * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency HLTCCD009 Undertake a clinical coding audit HLTCCD008 Undertake highly complex clinical coding HLTCCD010 Analyse and report on clinical coding auditing * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURTTJ011 Balance wheels and tyres AURTTD004 Inspect and service suspension systems AURTTD002 Inspect and service steering systems AURLTD006 Carry out light vehicle wheel alignment operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCECD001 Analyse and apply information that supports employment and career development CHCECD008 Deliver services consistent with a career development framework CHCECD009 Conduct career guidance interviews CHCECD010 Provide support to people in career transition CHCLEG001 Work legally and ethically CHCPRP001 Develop and maintain networks and collaborative partnerships Elective units CHCADV001 Facilitate the interests and rights of clients CHCMHS001 Work with people with mental health issues CHCPRP004 Promote and represent the service CHCCCS020 Respond effectively to behaviours of concern CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-SITXCCS009 Provide customer information and assistance PMA Units of competency PSPPCM004 PlanOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner