Training and Assessment Strategy-ICT30120 Certificate III in Information Technology AVI Units of competency SITXCCS007 Enhance

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

The class activities book also collects detailed information that can be used to improve instruction and student learning while it’s happening

aerosols and gels (PLAGs) AVIO0006 Conduct vehicle search for access to security sensitive areas AVIF0015 Apply awareness of dangerous goods and hazardous substances in the transport security environment CPPSEC3121 Control persons using empty hand techniques CPPSEC3128 Conduct security screening using walk-through metal detection equipment CPPSEC3130 Conduct security screening using hand-held metal detectors * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCBIO303 Apply biosecurity measures AHCWHS302 Contribute to workplace health and safety processes AHCWRK320 Apply environmentally sustainable work practices FBPFSY3003 Monitor the implementation of food safety and quality programs FBPOPR2070 Apply quality systems and procedures FBPOPR2074 Carry out manual handling tasks Elective units AHCBIO301 Identify and report signs of unusual disease or pest Group A AHCPHT214 Support horticultural crop harvesting Group A TLIA0015 Organise receival and despatch operations Group B TLIX0013X Maintain stock control and receivals Group B AHCPCM305 Implement a plant nutrition program Group C AHCPMG302 Control plant pests

Core units BSBSMB301 Investigate micro business opportunities BSBCRT401 Articulate

Training and Assessment Strategy-ICT30120 Certificate III in Information Technology AVI Units of competency SITXCCS007 EnhanceYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.