Communication: Supporting Individuals Residential Care Recognise the types of confidential

Recognise the types of confidential information that may be encountered within care organisations

Identify strategies to support activities of daily living

Older people are at higher risk of angina and heart attacks

You will learn what an infection is

Identify who is at risk of shingles

Communication: Supporting Individuals Residential Care Recognise the types of confidentialCourse Description: Effective communication is vital to ensure safe, quality care. In this course you will learn about the potential barriers to communication and explore strategies that support positive communication which considers the individual needs of those you support. Learning Outcomes: After completing this course, participants should be able to: Discuss the importance of effective communication for the delivery of safe, quality care and