Learner Resources-VU22640 Give straightforward oral presentations for study purposes FWP Core units BSBITU307 Develop keyboarding

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others BSBIND301 Work effectively in an educational environment Elective units BSBADM405 Organise meetings Group A BSBCUS301 Deliver and monitor a service to customers Group A BSBEBU401 Review and maintain a website Group A BSBCMM301 Process customer complaints Group B ICTICT103 Use

Core units HLTAID009 Provide cardiopulmonary resuscitation UEECD0007 Apply work health and safety regulations

enter and verify operating instructions in microprocessor equipped devices * We can develop additional elective units that are not listed on request (Please contact us for further information)

The trainers can use these activities to improve training and support the students in journey towards summative assessment

aggressive or abusive customers SIRXSLS004 Drive sales results (c) SIRXMGT005 Lead the development of business opportunities (c) BSBWHS521 Ensure a safe workplace for a work area (simulated) * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-VU22640 Give straightforward oral presentations for study purposes FWP Core units BSBITU307 Develop keyboardingOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all