Learning and Assessment Kit-CPC40110 Certificate IV in Building and Construction (Building) PMA aggressive or abusive customer SIRCDIS002

aggressive or abusive customer SIRCDIS002 Deliver medicines to customers outside the pharmacy SIRCDIS003 Assist in dispensing prescriptions CHCDIV001 Work with diverse people * We can develop additional elective units that are not listed on request (Please contact us for further information)

policies and procedures in the construction industry HLTAID011 Provide first aid ICTTEN210 Install underground telecommunications infrastructure ICTTEN310 Remove and replace electronic circuit boards in carrier equipment

Units of competency FWPCOR2205 Follow WHS policies and procedures FWPHAR3230 Operate skidder FWPCOR2203 Follow environmental care procedures HLTAID003 Provide first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Administration

Units of competency AURETU006 Diagnose complex faults in air conditioning and HVAC systems AURETR020 Diagnose and repair network electronic control systems AURETA006 Analyse and evaluate electrical and electronic faults in air conditioning and HVAC systems AURETH008 Diagnose and repair HVAC and rechargeable energy storage cooling systems in battery electric vehicle * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-CPC40110 Certificate IV in Building and Construction (Building) PMA aggressive or abusive customer SIRCDIS002Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to