LLND Kit-BSBSUS411 Implement and monitor environmentally sustainable work practices 22477VIC Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Core units BSBINM401 Implement workplace information system BSBWHS401 Implement and monitor WHS policies

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units Elective units   AURATA005 Estimate and quote automotive mechanical and electrical repairs AURANN011 Estimate and quote automotive body repairs AURVTN032 Inspect vehicle damage and determine repair procedures MEM03006B Set assembly stations MEM16012A Interpret technical specifications and manuals AUMGTT001 Apply trim to vehicle components AURETR015 Inspect

sauces and soups SITXCOM007 Show social and cultural sensitivity SITXCCS011 Interact with customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCMDC402 Monitor medicinal cannabis production for compliance and quality AHCMDC401 Apply security measures for medicinal cannabis * We can develop additional elective units that are not listed on request (Please contact us for further information)

LLND Kit-BSBSUS411 Implement and monitor environmentally sustainable work practices 22477VIC Core units BSBCUE203 Conduct customerEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational