Learner Resources-FNSISV408 Manage handling and settlement of routine insurance claims for retail clients ICP Core units MEM09002 Interpret technical

Core units MEM09002 Interpret technical drawing MEM11011 Undertake manual handling MEM12023 Perform engineering measurements MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM14006 Plan work activities MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM17003 Assist in the provision of on the job training MEM18001 Use hand tools MEM18002 Use power tools/hand held operations MSMENV272 Participate in environmentally sustainable work practices Elective units MEM05007 Perform manual heating and thermal cutting MEM20001 Produce keys MEM20002 Assemble and test lock mechanisms MEM20003 Install and upgrade locks and hardware MEM20004 Gain entry MEM20005 Install and maintain door control devices/systems MEM20006 Maintain and service mechanical locking devices MEM20007 Plan and prepare a masterkey system MEM20008 Develop and implement a masterkey system MEM20013 Service automotive transponder systems MEM18003 Use tools for precision work CPPSEC2021A Install security equipment and systems CPPSEC3041A Maintain and service security equipment and system CPPSEC3047A Provide estimate and quote on security system CPPSEC3049A Modify and repair security equipment and system MEM13002 Undertake work health and safety activities in the workplace If you require RPL Kits with comprehensive benchmarking

Units of competency TAEASS503 Lead assessment validation processes TAEASS502 Design and develop assessment tools TAEASS504 Develop and implement recognition strategies TAEASS501 Provide advanced assessment practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency TAEASS402 Assess competence TAEASS401 Plan assessment activities and processes TAEDEL301 Provide work skill instruction TAEASS403 Participate in assessment validation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MEM16006A Organise and communicate information MEM16008A Interact with computing technology MSAENV272B Participate in environmentally sustainable work practices Elective units MEM05051A Select welding processes MEM09002B Interpret a technical drawing MEM09201A Work effectively in an engineering drafting workplace MEM09202A Produce freehand sketches MEM09203A Measure and sketch site information MEM09205A Produce electrical schematic drawings MEM09208A Detail fasteners and locking devices in mechanical drawings If you require RPL Kits with comprehensive benchmarking

Learner Resources-FNSISV408 Manage handling and settlement of routine insurance claims for retail clients ICP Core units MEM09002 Interpret technicalOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all