Learning and Assessment Kit-SITXCCS003 Interact with customers UEP Core units CHCDIV001 Work with

Core units CHCDIV001 Work with diverse people HLTAAP001 Recognise healthy body systems HLTAID011 Provide first aid HLTINF006 Apply basic principles and practices of infection prevention and control HLTOUT010 Communicate in complex situations to support health care HLTWHS002 Follow safe work practices for direct client care HLTWHS006 Manage personal stressors in the work environment Elective units BSBMED301 Interpret and apply medical terminology appropriately CHCCCS020 Respond effectively to behaviours of concern CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 Work legally and ethically HLTAAP002 Confirm physical health status * We can develop additional elective units that are not listed on request (Please contact us for further information)

frame and associated components AURVTT015 Fabricate and install canvas products for automotive and marine MEM11010B Operate mobile load shifting equipment MEM11011B Undertake manual handling MEM14004A Plan to undertake a routine task MEM15024A Apply quality procedures MEM18001C Use hand tools MEM18002B Use power tools/hand held operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

enter and verify operating instructions in microprocessor equipped devices UEEDV0003 Install and connect cabling for direct access to telecommunications service * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency HLTAHW031 Provide information/strategies to enhance capacities of Aboriginal/Torres Strait Islander families HLTAHW034 Provide healthy lifestyle programs and advice HLTAHW027 Provide information and strategies in sexual health for women HLTAHW029 Provide information and strategies in maternal and infant health * We can develop additional elective units that are not listed on request (Please contact us for further information)

quotes and tenders AHCWHS503 Manage workplace health and safety processes AHCWRK520 Develop workplace policy and procedures for environment and sustainability * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-SITXCCS003 Interact with customers UEP Core units CHCDIV001 Work withOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to