Learner Resources-PSPSS00045 Public Sector Fundamentals Skill Set Unit other professionals and third party

other professionals and third party referrers FNSINC411 Conduct work according to professional practices in the financial services industry Elective units BSBCUS501 Manage quality customer service FNSCUS502 Monitor client requirements FNSCUS503 Review business performance BSBMKG501 Identify and evaluate marketing opportunities BSBSLS502 Lead and manage a sales team BSBINN502 Build and sustain an innovative work environment BSBMGT516 Facilitate continuous improvement * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CUACMP311 Implement copyright arrangements CUAPHI312 Capture photographic images CUAPHI411 Capture images in response to a brief BSBPMG430 Undertake project work CUAPHI313 Process photo images CUADIG303 Produce and prepare photo images * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCCS007 Develop and implement service programs CHCCOM003 Develop workplace communication strategies CHCDEV002 Analyse impacts of sociological factors on clients in community work and services CHCDIV003 Manage and promote diversity CHCLEG003 Manage legal and ethical compliance CCHCMGT005 Facilitate workplace debriefing and support processes CHCPRP003 Reflect on and improve own professional practice HLTWHS004 Manage work health and safety Elective Units CHCCCS004 Assess co-existing needs Group A CHCCSM004 Coordinate complex case requirements Group A CHCCSM005 Develop

prepare and administer a construction contract CPCCBC4004 Identify and produce estimated costs for building and construction projects CPCCBC4005 Produce labour and material schedules for ordering CPCCBC4008 Supervise site communication and administration processes for building and construction projects CPCCBC4009 Apply legal requirements to building and construction projects CPCCBC4010 Apply structural principles to residential and commercial constructions CPCCBC4012 Read and interpret plans and specifications CPCCBC4013 Prepare and evaluate tender documentation CPCCBC4014 Prepare simple building sketches and drawings CPCCBC4018 Apply site surveys and set-out procedures to building and construction projects CPCCBC4053 Apply building codes and standards to the construction process for Class 2 to 9

Core units BSBOPS201 Work effectively in business environments BSBOPS304 Deliver and monitor a service to customers BSBWHS211 Contribute to the health and safety of self and others BSBWHS332X Apply infection prevention and control procedures to own work activities CPPCLO3100 Maintain cleaning storage areas

Learner Resources-PSPSS00045 Public Sector Fundamentals Skill Set Unit other professionals and third partyOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all