Units of competency BSBCUS301B Deliver and monitor a service to customers BSBOHS403B Identify hazards and assess OHS risks CPCCBC4004A Identify and produce estimated costs for building and construction projects CPCCBC4024A Resolve business disputes CPCCBC4031A Process client requirements CPCCBC4025A Manage personal work priorities and professional development BSBSMB406A Manage small business finances BSBSMB401A Establish legal and risk management requirements of small business BSBWRT401A Write complex documents CPCCBC4034A Apply codes and standards to building trade and services contracting * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units BSBCUS501 Manage quality customer service BSBMGT502 Manage people performance BSBMGT605 Provide leadership across the organisation BSBMGT608 Manage innovation and continuous improvement BSBSMB409 Build and maintain relationships with small business stakeholders FNSINC411 Conduct work according to professional practices in the financial services industry FNSSAM601 Monitor performance in sales of financial products or services FNSSAM602 Identify and evaluate marketing opportunities in the financial services industry Elective units BSBMGT616 Develop and implement strategic plans BSBSUS501 Develop workplace policy and procedures for sustainability FNSINC503 Identify situations requiring complex ethical decision making FNSINC504 Apply ethical frameworks and principles to make and act upon decisions FNSORG501 Develop and manage a budget FNSORG602 Develop and manage financial systems * We can develop additional elective units that are not listed on request (Please contact us for further information)
negotiate and refine a design brief BSBDES601 Manage design realisation BSBPMG522 Undertake project work CUAGRD601 Engage in the business of graphic design CUAGRD602 Originate graphic designs for complex briefs CUAGRD603 Extend typographic design expertise CUAPPR504 Establish and maintain environmentally sustainable creative practice Elective Units BSBCRT501 Originate and develop concepts BSBDES602 Research global design trends BSBEBU502 Implement e-business solutions BSBINN501 Establish systems that support innovation BSBINN502 Build and sustain an innovative work environment BSBINN601 Lead and manage organisational change BSBWRT401 Write complex documents BSBWRT501 Write persuasive copy * We can develop additional elective units that are not listed on request (Please contact us for further information)
aggressive or abusive customers SITXINV006 Receive
We provide a comprehensive learner guide as a separate document
LLND Kit-BSBMKG431 Assess marketing opportunities AMP Units of competency BSBCUS301B DeliverEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational