Learning and Assessment Kit-AURSCA103 Apply sales procedures in an automotive workplace Certificate III locate and protect underground services

locate and protect underground services RIICCM203D Read and interpret plans and job specifications RIICCM205E Carry out manual excavation RIICCM207D Spread and compact materials manually RIICOM201D Communicate in the workplace RIISAM203D Use hand and power tools RIISAM204D Operate small plant and equipment RIIWHS201D Work safely and follow WHS policies and procedures Elective units RIICCM206D Support plant operations RIICCM208D Carry out basic levelling RIISAM201D Handle resources and infrastructure materials and safely dispose of nontoxic materials RIIWMG203D Drain and dewater civil construction site RIICCM211D Erect and dismantle temporary fencing and gates RIICRC307D Conduct road pavement construction * We can develop additional elective units that are not listed on request (Please contact us for further information)

match and process receipts BSBITU304 Produce spreadsheets BSBCUS301 Deliver and monitor a service to customers Additional electives BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCBUS504 Prepare estimates

Core units FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD415 Manage overdue customer accounts FNSCUS412 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Electives BSBLDR411 Demonstrate leadership in the workplace BSBLDR414 Lead team effectiveness BSBOPS305 Process customer complaints * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AUMATK002 Prepare and operate tools

Learning and Assessment Kit-AURSCA103 Apply sales procedures in an automotive workplace Certificate III locate and protect underground servicesOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to