aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour
Core units CPCCCM2006 Apply basic levelling procedures CPCCCM2008 Erect and dismantle restricted height scaffolding CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCSP2001 Handle solid plastering materials CPCCSP2002 Use solid plastering tools and equipment CPCCSP2003 Prepare surfaces for plastering CPCCSP3001 Apply float and render to straight and curved surfaces CPCCSP3002 Apply set coats CPCCSP3003 Apply trowelled texture coat finishes CPCCSP3004 Restore and renovate solid plasterwork CPCCWHS2001 Apply WHS requirements
Units of competency AURVTN029 Set up and operate universal vehicle measuring systems AURVTN028 Identify and repair high strength steel vehicle components AURVTA002 Remove and replace vehicle supplementary restraint systems AURVTN035 Apply original equipment manufacturer repair procedures during vehicle repairs AURVTN023 Repair adhesive bonded structural damage on vehicles AURETH011 Depower and reinitialise hybrid electric vehicles * We can develop additional elective units that are not listed on request (Please contact us for further information)
construction and repair * We can develop additional elective units that are not listed on request (Please contact us for further information)
store and maintain stock SITXWHS005 Participate in safe work practices Elective units SITHCCC025 Prepare and present sandwiches SITHCCC038 Produce and serve food for buffets SITXFSA007 Transport and store food BSBSUS211 Participate in sustainable work practices SITXCCS014 Provide service to customers * We can develop additional elective units that are not listed on request (Please contact us for further information)
RPL Kit-PSPSS00048 Radiation Sealed Sources Safety Skill Set Skill Set aggressive or abusive customers SIRXCEG009Our RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information