Training and Assessment Strategy-ICTSS00107 Introductory Help Desk Skill Set EAL communicate and search securely on

communicate and search securely on the internet * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBMKG548 Forecast international market and business needs BSBTWK401 Build and maintain business relationships BSBMKG541 Identify and evaluate marketing opportunities SIRXMGT005 Lead the development of business opportunities * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AVIB0002 Inspect and report on aerodrome serviceability AVIB0003 Inspect and report on serviceability of aerodrome lighting systems AVIB0004 Inspect and report on obstacle limitation surfaces AVIC0001 Drive on the airside AVIE0004 Conduct radio procedures in an aviation operational environment AVIF0034 Apply aviation work health and safety procedures AVIF0035 Manage human factors in aviation operations AVIF0045 Facilitate the safety of aerodrome works and works site access AVIG0002 Lead a work team or group in a controlled environment Electives BSBLDR301 Support effective workplace relationships BSBOPS301 Maintain business resources BSBOPS402 Coordinate business operational plans BSBPEF301 Organise personal work priorities BSBSUS211 Participate in sustainable work practices BSBTWK201 Work effectively with others * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and test enterprise communication solutions ICTSAS530 Use network tools Group O ICTSAD501 Model data objects Group M ICTSAD502 Model data processes Group M ICTNWK529 Install and manage complex ICT networks Group A ICTSAD502 Model data processes Group H ICTWEB513 Build dynamic websites Group I ICTWEB514 Create dynamic web pages Group I ICTNWK615 Design and configure desktop virtualisation Group L ICTSAS518 Install and upgrade operating systems Group L Additional Electives ICTDBS507 Integrate databases with websites ICTCYS407 Gather

Units of competency CHCLLN003 Support adult numeracy learning CHCEDU013 Facilitate adult learning and development CHCLLN002 Support adult language and literacy learning * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-ICTSS00107 Introductory Help Desk Skill Set EAL communicate and search securely onYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.