Vocational Placement Kit-SITSS00065 Travel Sales and Customer Service Skill Set SIF Core units FNSINC311 Work together

Core units FNSINC311 Work together in the financial services industry Elective Units BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints BSBPEF301 Organise personal work priorities BSBTWK301 Use inclusive work practices BSBXCM301 Engage in workplace communication FNSACM312 Reconcile financial transactions FNSASIC311 Establish client relationship and analyse needs BSBAUD412 Work within compliance frameworks BSBDAT201 Collect and record data BSBFIN302 Maintain financial records BSBINS302 Organise workplace information * We can develop additional elective units that are not listed on request (Please contact us for further information)

replace and assemble engineering components MEM13003 Work safely with industrial chemicals and materials MEM14006 Plan work activities MEM18006 Perform precision fitting of engineering components MEM18020 Maintain hydraulic system components MEM18071 Connect and disconnect fluid conveying system components MEM18002 Use power tools/hand held operations MEM18001 Use hand tools MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM18003 Use tools for precision work MEM11011 Undertake manual handling MEM12023 Perform engineering measurements MEM18021 Maintain hydraulic systems MEM09002 Interpret technical drawing * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units VU22384 Develop and document a learning plan and portfolio VU23545 Present straightforward spoken texts for study purposes VU23546 Participate in straightforward interactions for study purposes VU23547 Read and write straightforward texts for study purposes VU23548 Listen and take notes for study purposes VU23549 Use language analysis strategies for study purposes General Electives (2) BSBINS301 Develop and use information literacy skills BSBTEC301 Design and produce business documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

animal and soil material AHCDRG202 Maintain drainage systems AHCINF203 Maintain properties and structures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBMED301 Interpret and apply medical terminology appropriately BSBMED401 Manage patient recordkeeping system BSBMED303 Maintain patient records BSBMED302 Prepare and process medical accounts BSBMED305 Apply the principles of confidentiality

Vocational Placement Kit-SITSS00065 Travel Sales and Customer Service Skill Set SIF Core units FNSINC311 Work togetherA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.