Vocational Placement Kit-HLT41120 Certificate IV in Health Care SIF aggressive or abusive customers SIRXECM002

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people CHCLEG003 Manage legal and ethical compliance HLTAAP001 Recognise healthy body systems HLTAAP002 Confirm physical health status HLTWHS002 Follow safe work practices for direct client care BSBMED301 Interpret and apply medical terminology appropriately Elective units CHCCCS004 Assess co-existing needs BSBINM301 Organise workplace information CHCCOM002 Use communication to build relationships CHCPOL003 Research and apply evidence to practice HLTAHA001 Assist with an allied health program HLTAHA011 Conduct group session for individual client outcomes BSBCUS301 Deliver and monitor a service to customers CHCCOM006 Establish and manage client relationships HLTINF001 Comply with infection prevention and control policies and procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBESB406 Establish operational strategies and procedures for new business ventures BSBOPS402 Coordinate business operational plans CPCWHS1001 Prepare to work safely in the construction industry CUADES411 Generate design solutions CUADES423 Research and apply techniques in spatial design MSMENV672 Develop workplace policy and procedures for sustainability * We can develop additional elective units that are not listed on request (Please contact us for further information)

negotiate and refine a design brief CUADES611 Manage design realisation MSFID4013 Design residential interior lighting MSFID4014 Produce digital models and documentation for interior design projects MSFID4016 Design colour schemes for interior and exterior spaces MSFID5020 Design residential interiors MSFID5021 Evaluate site structure and services for interior design briefs MSFID5022 Explore and apply creative design methodology to interior space MSFID5024 Design workplace interiors MSFID5025 Develop residential interior design project documentation MSFID6010 Design commercial interior lighting MSFID6011 Resolve complex spatial design problems through modelling MSFID6018 Apply 3D visualisation techniques to represent interior designs MSFID6020 Develop commercial interior design project documentation Elective units CUAANM512 Create 3D digital environments CUADES413 Develop and extend design skills and practice CUADES612 Research global design trends CUAPPR612 Collaborate in professional creative projects MSFID5016 Develop decoration proposals for complex sites MSFID6012 Design for large scale commercial or institutional interiors MSFID6013 Design interiors for hospitality environments MSFID6014 Design for retail interiors MSFID6015 Design for conservation and restoration projects MSFID6016 Select and monitor contractors MSFID6017 Evaluate design project outcomes CUAANM302 Create 3D digital animations BSBCRT512 Originate and develop concepts BSBPMG430 Undertake project work CUADIG517 Design digital simulations MSFGN4001 Research and meet ethical and compliance requirements BSBCRT412 Articulate

Core units BSBLDR403 Lead team effectiveness HLTWHS003 Maintain work health and safety SIRCCPM001 Assist in managing Pharmacy Medicines and Pharmacist Only Medicines Electives HLTAAP001 Recognise healthy body systems BSBCUS401 Coordinate implementation of customer service strategies SIRXCEG003 Build customer relationships and loyalty SIRXCEG008 Manage disrespectful

Vocational Placement Kit-HLT41120 Certificate IV in Health Care SIF aggressive or abusive customers SIRXECM002A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.