Learner Resources-CPPSSI5050 Produce survey drawings Ready for sale Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

engineering or related environment MSAENV272B Participate in environmentally sustainable work practices Elective units MEM09002B Interpret technical drawing MEM09202A Produce freehand sketches MEM09203A Measure and sketch site information MEM09204A Produce basic engineering detail drawings MEM09205A Produce electrical schematic drawings MEM09206A Produce drawings for mechanical services MEM09207A Produce drawings for reticulated services MEM09208A Detail fasteners and locking devices in mechanical drawings MEM09011B Apply basic engineering design concepts MEM09210A Create 3-D solid models using computer-aided design (CAD) system MEM09214A Perform advanced engineering detail drafting MEM09215A Supervise detail drafting projects MEM09220A Apply surface modelling techniques to 3-D drawings MEM09221A Create 3-D model assemblies using computer-aided design (CAD) system MEM09222A Interpret and maintain or restore original drawings * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSS014009 Evaluate sustainability impact of a work or process area MSS014010 Optimise sustainability of a process or work area * We can develop additional elective units that are not listed on request (Please contact us for further information)

Elective units CPPCLO3101 Clean carpeted floors BSBWHS308 Participate in WHS hazard identification

selection and induction of staff Group B BSBINN301 Promote innovation in a team environment Group B BSBLDR402 Lead effective workplace relationships Group B BSBMGT402 Implement operational plan Group B BSBRES411 Analyse and present research information Group B BSBSUS401 Implement and monitor environmentally sustainable work practices Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-CPPSSI5050 Produce survey drawings Ready for sale Core units BSBCUE203 Conduct customerOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all