Assessment Kit-CHCSOH021 Work with clients within the social housing systems Quote Learner Guide

Learner Guide

codes and specifications UEECO0002 Maintain documentation UEERL0001 Attach cords and plugs to electrical equipment for connection to a single phase 230 Volt supply UEECS0030 Set up

CHCDIV001 Work with diverse people

Core units FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD415 Manage overdue customer accounts FNSCUS412 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Electives BSBLDR411 Demonstrate leadership in the workplace BSBLDR414 Lead team effectiveness BSBOPS305 Process customer complaints * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBAUD512 Lead quality audits BSBAUD513 Report on quality audits FBPAUD4001 Assess compliance with food safety programs FBPAUD4002 Communicate and negotiate to conduct food safety audits FBPAUD4003 Conduct food safety audits FBPAUD4004 Identify

Assessment Kit-CHCSOH021 Work with clients within the social housing systems Quote Learner GuideOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of