ERF Checklist-FSKLRG018 Develop a plan to organise routine workplace tasks MSF Stage 2: Includes:

Stage 2: Includes:

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Core units BSBCRT501 Originate and develop concepts CUAIND502 Maintain and apply creative arts industry knowledge CUAPPR505 Establish and maintain safe creative practice Elective Units BSBDES402 Interpret and respond to a design brief BSBDES403 Develop and extend design skills and practice CUAANM302 Create 3D digital animations CUADIG503 Design e-learning resources CUAANM503 Design animation and digital visual effects CUACMP511 Manage copyright arrangements BSBCMM401 Make a presentation BSBCRT401 Articulate

Learners who receive targeted LLND support demonstrate improved confidence

Units of competency ICTSAS211 Develop solutions for basic ICT malfunctions and problems ICTICT219 Interact and resolve queries with ICT clients ICTSAS213 Maintain the integrity of ICT systems ICTSAS210 Update and maintain hardware

ERF Checklist-FSKLRG018 Develop a plan to organise routine workplace tasks MSF Stage 2: Includes:Please contact us for more information!