Learning and Assessment Kit-RIICOM201E Communicate in the workplace Learner Guide Core units BSBSUS401 Implement and

Core units BSBSUS401 Implement and monitor environmentally sustainable work practices FBPRBK3016 Control and order bakery stock FBPRBK4004 Develop baked products FBPRBK4006 Coordinate baking operations FDFFS4001A Supervise and maintain a food safety plan FDFOHS4002A Maintain OHS processes SITXHRM001 Coach others in job skills Elective units FBPRBK3005 Produce basic bread products FBPRBK3011 Produce frozen dough products FBPRBK4007 Assess and evaluate bread products BSBSMB405 Monitor and manage small business operations BSBSMB407 Manage a small team SITHPAT005 Produce petit fours SITHPAT006 Produce desserts * We can develop additional elective units that are not listed on request (Please contact us for further information)

weeds and diseases AHCINF301 Implement property improvement

weeds and diseases AHCIRG338 Troubleshoot irrigation systems AHCNSY308 Maintain nursery plants AHCPCM305 Implement a plant nutrition program AHCPCM306 Provide information on plants and their culture AHCPMG302 Control plant pests

Core units CHCCSS001 Work effectively in community safety services CHCDIV001 Work with diverse people BSBXTW301 Work in a team HLTAID011 Provide First Aid HLTWHS001 Participate in workplace health and safety Elective Units CHCAOD002 Work with clients who are intoxicated CHCCCS014 Provide brief interventions CHCCCS019 Recognise and respond to crisis situations CHCCCS020 Respond effectively to behaviours of concern CHCCCS033 Identify and report abuse CHCCOM002 Use communication to build relationships CHCCOM005 Communicate and work in health or community services * We can develop additional elective units that are not listed on request (Please contact us for further information)

cut and process materials for glazing products MSFGG2016 Assemble glazing products MSFGG3034 Install residential windows and doors MSFGG3036 Install commercial glazing products * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-RIICOM201E Communicate in the workplace Learner Guide Core units BSBSUS401 Implement andOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to