Session Plan-SITXCCS009 Provide customer information and assistance New Unit Units of competency ICTICT429 Determine

Units of competency ICTICT429 Determine and confirm client business requirements ICTSAS445 Configure and troubleshoot operating system software ICTICT445 Connect and configure devices and hardware components ICTSAS446 Fault find and troubleshoot ICT equipment

Units of competency TAEDES503 Design and develop e-learning resources TAEDEL501 Facilitate e-learning If you require RPL Kits with comprehensive benchmarking

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Educational and Compliance Benefits

Session Plan-SITXCCS009 Provide customer information and assistance New Unit Units of competency ICTICT429 DetermineOur session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these