Learning and Assessment Kit-SISOCYT002 Ride bicycles on roads and pathways, easy conditions SCORM aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

pastries and breads Group B Additional Electives SITHFAB002 Provide responsible service of alcohol SITHFAB004 Prepare and serve non-alcoholic beverages SITHFAB005 Prepare and serve espresso coffee SITXWHS002 Identify hazards

high elements SISOCHC004 Set up and supervise challenge course sessions

Core units BSBDES502 Establish

Core units CHCDIV001 Work with diverse people HLTINF003 Implement and monitor infection prevention and control policies and procedures HLTSTE001 Clean and disinfect reusable medical devices HLTSTE002 Inspect and pack reusable medical devices HLTSTE003 Sterilise loads HLTSTE004 Manage sterile stock HLTSTE005 Care for reusable medical devices HLTSTE007 Monitor and maintain cleaning and sterilisation equipment HLTSTE008 Monitor quality of cleaning

Learning and Assessment Kit-SISOCYT002 Ride bicycles on roads and pathways, easy conditions SCORM aggressive or abusive customers SIRXCEG009Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to