RPL Kit-CHCCCS028 Provide client-centred support to people in crisis PMB Self-Study Guide

Self-Study Guide

store and maintain stock SITHFAB022 Clean and tidy bar areas SITHKOP009 Clean kitchen premises and equipment SITHFAB025 Prepare and serve espresso coffee SITXINV007 Purchase goods BSBCRT201 Develop and apply thinking and problem solving skills BSBSUS211 Participate in sustainable work practices SITXFIN009 Manage finances within a budget * We can develop additional elective units that are not listed on request (Please contact us for further information)

for candidates to provide additional evidence

Core units SITXCCS015 Enhance customer service experiences SITXCCS016 Develop and manage quality customer service practices SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXFIN010 Prepare and monitor budgets SITXGLC002 Identify and manage legal risks and comply with law SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXMGT004 Monitor work operations SITXMGT005 Establish and conduct business relationships SITXWHS007 Implement and monitor work health and safety practices Elective units SITXFSA005 Use hygienic practices for food safety SITHIND008 Work effectively in hospitality service SITHFAB021 Provide responsible service of alcohol SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industr SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM006 Develop and manage social media and online strategies BSBTWK501 Lead diversity and inclusion BSBINS401 Analyse and present research information BSBTWK503 Manage meetings BSBSUS511 Develop workplace policies and procedures for sustainability BSBOPS504 Manage business risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units RIICOM201E Communicate in the workplace RIIENV201E Identify and assess environmental and heritage concerns RIIRIS301E Apply risk management processes RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIIGOV201E Comply with site work processes/procedures RIIERR302E Respond to local emergencies and incidents RIIHAN309F Conduct telescopic materials handler operations RIIHAN311F Conduct operations with integrated tool carrier RIIMCP301D Monitor plant operations for coal preparation RIIERR205D Apply initial response First Aid RIIERR301E Respond to work site incidents TLILIC0006 Licence to operate a bridge and gantry crane TLILIC3018 Licence to drive a multi-combination vehicle * We can develop additional elective units that are not listed on request (Please contact us for further information)

RPL Kit-CHCCCS028 Provide client-centred support to people in crisis PMB Self-Study GuideOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information