ERF Checklist-CHCECE053 Respond to problems and complaints about the service EAL Core units AMPCOR202 Apply hygiene

Core units AMPCOR202 Apply hygiene and sanitation practices AMPCOR204 Follow safe work policies and procedures AMPCOR205 Communicate in the workplace AMPCOR206 Overview the meat industry FBPOPR2069 Use numerical applications in the workplace Electives AMPCOR201 Maintain personal equipment AMPR101 Identify species and meat cuts AMPR102* Trim meat for further processing AMPR103 Store meat product AMPR104* Prepare minced meat and minced meat products AMPR105 Provide service to customers AMPR106 Process sales transactions AMPR203 Select

present and debate ideas BSBMKG433 Undertake marketing activities BSBMKG435 Analyse consumer behaviour BSBMKG439 Develop and apply knowledge of communications industry BSBWRT411 Write complex documents Elective units BSBMKG432 Research international markets Group A BSBMKG434 Promote products and services Group A BSBMKG437 Create and optimise digital media Group A BSBOPS404 Implement customer service strategies Group B BSBTEC303 Create electronic presentations Group B BSBTWK503 Manage meetings Group B If you require RPL Kits with comprehensive benchmarking

Core units RIIBEF201D Plan and organise work RIICOM201D Communicate in the workplace RIIWHS201D Work safely and follow WHS policies and procedures Elective units RIICCM201D Carry out measurements and calculations RIICCM203D Read and interpret plans and specifications RIISAM203D Use hand and power tools Additional electives RIISAM204D Operate small plant and equipment BSBITU111 Operate a personal digital device If you require RPL Kits with comprehensive benchmarking

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Trainer Assessment Pack (Marking Guide)

ERF Checklist-CHCECE053 Respond to problems and complaints about the service EAL Core units AMPCOR202 Apply hygienePlease contact us for more information!