literacy and numeracy support services * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency RIIMCO201D Conduct spreader operations RIISAM203D Use hand and power tools RIIWHS201D Work safely and follow WHS policies and procedures RIICCM206D Support plant operations RIICOM201D Communicate in the workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)
enter and verify operating instructions in microprocessor equipped devices UEEDV0003 Install and connect cabling for direct access to telecommunications service * We can develop additional elective units that are not listed on request (Please contact us for further information)
Type C Buildings Elective Units CPCCBC4004 Identify and produce estimated costs for building and construction projects CPCCBC4005 Produce labour and material schedules for ordering CPCCBC4006 Select
Learner Resources-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set UEP literacy and numeracy support servicesOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all