Learner Resources-UEERA0061 Produce HVAC/R system design drawings SIT egg and farinaceous dishes Group

egg and farinaceous dishes Group C SITHCCC012 Prepare poultry dishes Group C SITHCCC013 Prepare seafood dishes Group C SITHCCC014 Prepare meat dishes Group C SITHFAB002 Provide responsible service of alcohol Group C SITXFSA002 Participate in safe food handling practices Group C SITHPAT006 Produce desserts Group C SITXINV002 Maintain the quality of perishable items Group C SITHIND002 Source and use information on the hospitality industry Group C Additional electives SITHIND001 Use hygienic practices for hospitality service BSBADM502 Manage meetings BSBRES401 Analyse and present research information SITHCCC019 Produce cakes

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM006 Establish and manage client relationships CHCDIV001 Work with diverse people CHCLEG003 Manage legal and ethical compliance HLTAAP002 Confirm physical health status HLTAID011 Provide first aid HLTINF004 Manage the prevention and control of infection HLTMSG001 Develop massage practice HLTMSG002 Assess client massage needs HLTMSG004 Provide massage treatments HLTWHS004 Manage work health and safety Elective units BSBSMB403 Market the small business BSBSMB404 Undertake small business planning CHCMHS001 Work with people with mental health issues * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD415 Manage overdue customer accounts FNSCUS412 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Electives BSBLDR411 Demonstrate leadership in the workplace BSBLDR414 Lead team effectiveness BSBOPS305 Process customer complaints * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA002 Read and respond to automotive workplace information AURAMA001 Work effectively with others in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURTTK102 Use and maintain tools and equipment in an automotive workplace Electives AURVTN003 Remove and store vehicle body components AURVTN007 Remove and clean salvageable vehicle components AURVTN137 Test vehicle components for correct operation AURAFA001 Use numbers in an automotive workplace AURETH101 Depower and reinitialise battery electric vehicles AURETR125 Test

Learner Resources-UEERA0061 Produce HVAC/R system design drawings SIT egg and farinaceous dishes GroupOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all