Learning and Assessment Kit-MSS402055 Apply quality standards ACM procedures and programs Elective units

procedures and programs Elective units BSBHRM529 Coordinate separation and termination processes Group A BSBWHS521 Ensure a safe workplace for a work area Group A BSBCMM511 Communicate with influence Group B BSBCRT511 Develop critical thinking in others Group B BSBPEF501 Manage personal and professional development Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

The self-study guide is a tool that can be used to help a student extend their learning

Units of competency AHCWRK401 Implement and monitor quality assurance procedures TLILIC0003 Licence to operate a forklift truck AHCWRK403 Supervise work routines and staff performance AHCWHS401 Maintain work health and safety processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FNSACC601 Prepare and administer tax documentation for legal entities FNSACC512 Prepare tax documentation for individuals * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXMKT002 Use social media to engage customers SIRXCEG006 Provide online customer service BSBXCS303 Securely manage personally identifiable information and workplace information ICTWEB304 Build simple web pages * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-MSS402055 Apply quality standards ACM procedures and programs Elective unitsOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to