SCORM Compliant Package-VU23818 Research, implement and review a project Advanced Diploma Units of competency SITXCCS007 Enhance

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCECR101 Support ecological restoration AHCWHS101 Work safely AHCWRK101 Maintain the workplace Elective units AHCCHM101 Follow basic chemical safety rules AHCECR102 Support native seed collection AHCNSY102 Support nursery work (c) * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FNSPAY501 Process salary packaging arrangements and additional allowances in payroll FNSPAY505 Interpret and apply knowledge of taxation systems relevant to payroll FNSPAY503 Process complex employee terminations in payroll FNSPAY502 Process superannuation payments in payroll FNSPAY504 Interpret and apply knowledge of industrial regulations relevant to payroll * We can develop additional elective units that are not listed on request (Please contact us for further information)

accessories and materials for energy sector work activities UEECD0035 Provide basic instruction in the use of electrotechnology apparatus UEECD0051 Use drawings

operate and troubleshoot a small enterprise branch network Group B ICTNWK405 Build a small wireless local area network Group B ICTNWK408 Configure a desktop environment Group B ICTNWK421 Install

SCORM Compliant Package-VU23818 Research, implement and review a project Advanced Diploma Units of competency SITXCCS007 Enhance* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.