Units of competency BSBOPS301 Maintain business resources BSBOPS303 Organise schedules BSBPUR301 Purchase goods and services BSBFIN302 Maintain financial records * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units FNSINC311 Work together in the financial services industry Elective Units BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints BSBPEF301 Organise personal work priorities BSBTWK301 Use inclusive work practices BSBXCM301 Engage in workplace communication FNSACM312 Reconcile financial transactions FNSASIC311 Establish client relationship and analyse needs BSBAUD412 Work within compliance frameworks BSBDAT201 Collect and record data BSBFIN302 Maintain financial records BSBINS302 Organise workplace information * We can develop additional elective units that are not listed on request (Please contact us for further information)
emergency response and evacuation procedures to maintain security CPPSEC2104 Apply risk assessment to select and carry out response to security risk situations CPPSEC2105 Provide quality services to a range of security clients CPPSEC2106 Protect self and others using basic defensive techniques CPPSEC2107 Patrol premises to monitor property and maintain security CPPSEC2108 Screen people
procedures and programs to meet legislative requirements BSBSUS301 Implement and monitor environmentally sustainable work practices * We can develop additional elective units that are not listed on request (Please contact us for further information)
development and wellbeing CHCECE047 Analyse information to inform learning CHCECE049 Embed sustainable practices in service operations HLTWHS003 Maintain work health and safety * We can develop additional elective units that are not listed on request (Please contact us for further information)
Assessment Kit-BSBSUS211 Participate in sustainable work practices FNS Units of competency BSBOPS301 MaintainOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of